Meralco: Mataas na bill may pinagbatayan

Meralco

WALA umanong magic na nangyari sa pagkuwenta ng Manila Electric Company sa babayaran ng mga kustomer nito.

Ayon kay Meralco Spokesperson Joe Zaldarriaga ang bayarin noong Marso at Abril ay kinuwenta batay sa buwanang average ng isang kustomer alinsunod sa panuntunan ng Energy Regulatory Commission.

Hindi nakapagbahay-bahay ang tauhan ng Meralco upang kunin ang aktwal na nakonsumo dahil sa quarantine.

“The 3 months that were used as basis- December 2019, January 2020 and February 2020, were considered ‘low consumption’ months as these were significantly cooler months compared to the summer months of March, April and May,” ani Zaldarriaga.

Kung tumaas umano ang bill ng Mayo ay dahil mas tumaas ang konsumo dahil lahat ay nasa bahay at mas mainit ang panahon.

“So, appliances are usually switched on most of the time throughout the day, especially appliances like fans and Airconditioners. Airconditioners, which most households would use 6 to 8 hours per day before ECQ, could be used for 12 to 24 hours per day during the ECQ. Also, temperatures are currently at a record high, leading to higher use of cooling devices.”

Ang bill ng Mayo ay ang aktwal umanong nakonsumo ng isang kustomer.

“This total, which is already based on the true and actual readings, is what customers actually see in the May bill. That is why you may notice a rise in the total amount due. But Meralco reassures customers that our meter reading activities continue to be accurate, and transparent. For any concerns or questions regarding your meter reading or your bills, customers can always call the Meralco hotline 16211 or visit the company’s social media accounts, and we will be more than happy to assist,” paliwanag ni Zaldarriaga.

“Of course, it is important to note that to ease customers’ burden of having bills pile up, unpaid bills with due date from March 1 to May 15, 2020 (bill date from Feb 21 to May 6) will be converted to 4 equal monthly installments. Meralco promises to provide all the possible options for the utmost convenience of the consumer, bringing back a sense of normalcy and security in this time of uncertainty and turmoil, with the pandemic still affecting us all.”