Meralco pinatawan ng P19M multa ng ERC dahil sa bill shock
Pinatawan ng P19 milyong multa ng Energy Regulatory Commission ang Manila Electric Company o Meralco dahil sa “bill shock” incident.
Sa desisyon ng ERC, sinabi nito na nilabag ng Meralco ang advisory na inilabas ng regulatory body habang nasa community quarantine ang bansa noong Marso hanggang Hunyo.
Sabi ng ERC, nabigo ang power distribution giant na ilagay ng malinaw na estimated lamang ang bill na ipinadala sa mga customer bukod pa sa bigo rin ito na sumunod sa mandato na installment payment arrangement.
Ayon kay ERC Chairperson at CEO Agnes Devanadera, nagdulot ng kaguluhan at pagkalito mula sa consumers ang hindi pagbibigay ng tamang impormasyon ng Meralco habang nasa gitna ng pandemya ang bansa.
Paliwanag ni Devanadera, “ The Commission issued the relevant Advisories with the intention of alleviating the financial burden of the electricity consumers who were mostly adversely affected by the community quarantine measures implemented by the government. This serious neglect by Meralco resulted to a multitude of complaints filed by its consumers to this Commission.”
Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of Bandera. We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.