Grab dapat patawan ng parusa dahil sa over charging-solon

By: Leifbilly Begas - 7 years ago

Dapat umanong patawan ng parusa ng Land Transportation Franchising and Regulatory Board (LTFRB) ang Grab dahil sa labis na paniningil nito sa mga pasahero.

Ayon kay PBA Rep. Jericho Nograles hindi sapat na i-refund lamang ng Grab ang tinatayang P1.8 bilyong sobrang siningil nito sa mga kustomer dahil maituturing itong business malpractice.

Dapat din umanong utusan ng LTFRB ang Grab na mag-issue ng detalyadong resibo sa mga pasahero nito.

“Grabbers are being taken for a ride by Grab Philippines. All along we all thought that Grab rates are based on approved rates and we are not being charged extra for our travel time. It turns out that Grab automatically incorporates a P2 per-minute charge on travel time based on the fare calculation made by the Grab app,” ani Nograles.

Naghain ng panukala si Nograles sa Kamara upang makagawa ng batas para sa Transport Network Services.

Sinabi ni Nograles, isang pasahero ng Grab, na natagalan din bago siya nakahinga ng detalyadong resibo kung saan makikita kung ano ang mga siningil sa kanya.

“So obviously Grab doesn’t want us to know that we are being charged extra and that is against the law. That is against the provisions of our existing consumer laws particularly Republic Act 7394 or the Consumer Act of the Philippines. Providers of good and services are required by law not just to issue official receipts but also a detailed breakdown of what were paid for,” dagdag pa ng solon.

Umabot pa sa tanggapan ni Grab Public Affairs head Manager Leo Gonzales bago nakakuha si Nograles ng detalyadong resibo ng kanyang binayaran.

Batay sa resibo na ibinigay kay Nograles siya ay siningil ng P2 kada minuto ng biyahe kaya umabot ng P404.98 ang kanyang binayaran mula sa Makati hanggang sa Kamara de Representantes.

“This means that the claim and publication of Grab that they don’t charge per minute is a brutal lie. High tech ang panloloko at systematic pa. By the time you get a Grab, the fare computations that was shown on our Grab app which looks like a fixed rate already contains the per-minute charge. This is unconscionably illegal and must warrant a legal action by the Land Transportation and Regulatory Board (LTFRB),” Nograles said.LTFRB,” dagdag pa nito.